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  Terms & Conditions

Shipping
Effective January 1, 2016 all orders must have a MINIMUM of $500 to include shipping unless we have a custom box order heading to you.  You may still receive delivery but there will be an additional charge. 

NOTE:  EFFECTIVE January 1, 2016 . . . MINIMUM ORDER - $250                                                      

(No order under $250 will be acceted)                                                  

 

Existing Volk Packaging customers may receive delivery with their custom box orders or on a scheduled delivery to your area.  Existing Customer Pick Ups will remain as Customer Pick Up unless other arrangements are made, call our Customer Service Department or your Sales Rep to make other arrangements.  New customers to Volk Packaging will be handled on situation by situation basis.  Customers in Maine, New Hampshire, Massachusetts and Vermont may receive free delivery depending on the situation, location of your facility and size of the order.  Rural and remote areas are less likely to have free delivery service. Existing Volk Packaging customers can call their Sales Rep or Customer Service Rep for more details.   

Customer Service Reps - Cindy (207) 571-5522   Dan (207) 571-5512  Lori (207) 571-5539

LEAD-TIMES - Our lead-times will vary depending on your location and the size of the order.  For more information please contact your Sales Rep or Customer Service Rep.

Pricing
While we try to maintain prices on our products, occasionally, due to market conditions and other circumstances beyond our control, pricing may change without notice. 

MINIMUM ORDER
$500 before free delivery is considered. Customers in Maine, New Hampshire, Massachusetts and Vermont may receive free delivery depending on the situation, location of your facility and size of the order.  Rural and remote areas are less likely to have free delivery service.

 

NOTE:  EFFECTIVE January 1, 2016 . . . MINIMUM ORDER - $250                                           &nnbsp;     (No order under $250 will be accepted)

 

Returns
Please contact us via email at dsvolk@volkboxes.com or call your Sales Rep or Customer Service at (207) 282-6151 for return instructions.   Items must be returned in saleable quantities and condition within 30 days of purchase for credit.  Customers will be responsible for freight charges on canceled orders.  Products that have been opened may not be returned for credit unless deemed defective by the Volk Packaging Sales Rep.  All products returned will be subject to a re-stocking fee. 


Payment Options
We accept Open Account.  For a Credit Application please contact us (800) 341-0208.

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